TERMS AND CONDITIONS
UNIT SEVEN FITNESS LIMITED
1. THE AGREEMENT
1.1. THESE TERMS GOVERN THE USE OF THE UNIT SEVEN FITNESS LIMITED WEBSITE, MOBILE APPLICATION (“THE APP”), AND ALL PERSONAL TRAINING SERVICES (IN-PERSON AND ONLINE)
1.2. BY PURCHASING A PROGRAMME, BOOKING A SESSION, OR ACCESSING OUR CONTENT, YOU AGREE TO BE BOUND BY THESE TERMS.
2. SERVICE DELIVERY & PAYMENTS
2.1. PRE-PAYMENT: ALL SERVICES, INCLUDING 4-WEEK ONLINE PLANS AND IN-PERSON PT BLOCKS, OPERATE ON A PRE-PAY BASIS. BOOKINGS ARE ONLY CONFIRMED UPON RECEIPT OF FULL PAYMENT VIA THE APP OR DIRECT INVOICE.
2.2. SESSION DURATION: ALL IN-PERSON SESSIONS ARE SCHEDULED FOR 60 MINUTES UNLESS OTHERWISE SPECIFIED. SESSIONS WILL START AND END PROMPTLY.
2.3. LATE ARRIVALS: IF THE CLIENT IS LATE, THE SESSION WILL STILL FINISH AT THE SCHEDULED TIME TO RESPECT THE COACH’S SCHEDULE. IF THE COACH IS LATE, THE REMAINING TIME WILL BE ADDED TO A FUTURE SESSION.
3. CANCELLATIONS & REFUNDS
3.1. THE 24-HOUR RULE: WE OPERATE A STRICT 24-HOUR CANCELLATION POLICY FOR ALL IN-PERSON SESSIONS. CANCELLATIONS MADE WITH LESS THAN 24 HOURS' NOTICE WILL INCUR THE FULL SESSION FEE.
3.2. DIGITAL PRODUCTS: DUE TO THE INSTANT AND PERSONALISED NATURE OF OUR 4-WEEK ONLINE PLANS (THE TRAINING BLUEPRINT, NUTRITION FORMULA, AND HYBRID PLAN), NO REFUNDS ARE AVAILABLE ONCE THE PROGRAMME HAS BEEN DELIVERED TO THE APP.
3.3. PT BLOCKS: ALL PERSONAL TRAINING BLOCKS ARE NON-REFUNDABLE AND MUST BE USED WITHIN THE SPECIFIED EXPIRY PERIOD (E.G., 3 MONTHS FROM PURCHASE).
4. HEALTH, SAFETY & LIABILITY
4.1. PHYSICAL READINESS: CLIENTS WARRANT THAT THEY ARE IN GOOD PHYSICAL CONDITION AND HAVE DISCLOSED ALL MEDICAL CONDITIONS VIA THE APP’S PAR-Q FORM.
4.2. LIMITATION OF LIABILITY: UNIT SEVEN FITNESS LIMITED IS NOT LIABLE FOR ANY LOSS, DAMAGE TO PROPERTY, OR PERSONAL INJURY CAUSED BY CLIENT NEGLIGENCE OR FAILURE TO FOLLOW COACH DIRECTIVES.
4.3. INSURANCE: UNIT SEVEN FITNESS LIMITED AND ITS COACHES MAINTAIN COMPREHENSIVE PUBLIC LIABILITY AND PROFESSIONAL INDEMNITY INSURANCE.
5. PERFORMANCE & EXPECTATIONS
5.1. NO GUARANTEES: PHYSICAL RESULTS DEPEND ENTIRELY ON CLIENT EFFORT, ADHERENCE TO THE PLAN, AND INDIVIDUAL GENETICS. NO SPECIFIC OUTCOME IS GUARANTEED BY THE COACH OR THE COMPANY.
5.2. INTELLECTUAL PROPERTY: ALL TRAINING VIDEOS, NUTRITION GUIDES, AND DOCUMENTATION PROVIDED ARE THE EXCLUSIVE PROPERTY OF UNIT SEVEN FITNESS LIMITED AND MAY NOT BE SHARED OR REDISTRIBUTED.
6. DATA PROTECTION
6.1. BOTH PARTIES MUST OBSERVE OBLIGATIONS UNDER UK DATA PROTECTION LEGISLATION (GDPR) AS OUTLINED IN OUR PRIVACY POLICY.
7. GOVERNING LAW
7.1. THIS AGREEMENT IS GOVERNED BY THE LAWS OF ENGLAND AND WALES. ANY DISPUTES SHALL BE RESOLVED VIA EMAIL COMMUNICATION IN THE FIRST INSTANCE